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How to order and frequently needed information.

NOTE: If you are experiencing difficulty with our shopping cart please contact:

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NEW: Give Your Gift of Music
Order an RR Gift Certificate

How To Order

Secure Shopping Cart
Select an item on our online catalog by simply clicking an "Add To Shopping Cart" button. Proceed to checkout when you are finished browsing through our catalog and adding items to your cart. At anytime in the ordering process you may add or delete items from your shopping cart.

Security:
Shopping with ReferenceRecordings.com is absolutely safe! You never have to worry about credit-card safety when you are shopping at our site. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet.

Privacy:
We will not rent or sell your name, address, email address, credit card information or personal information to any third party. For more information regarding Reference Recordings Privacy Policy: Privacy Policy

The More You Order - The More You Save
All prices include FREE, 4th class mailing within the U.S. (7-14 days) or you may choose Priority Mail (3-day service) See Domestic Shipping Rates Below.

NOTE: Our shopping cart allows you to choose a shipping methods and calculates the cost BEFORE you submit the order to us - this allows you to choose the most preferred method of shipping.
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Domestic Shipping Rates
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Domestic Priority shipping rates: (Includes Alaska, Hawaii, Puerto Rico, Guam, and the Virgin Islands)
One to 3 items: $4
Four or more items: $5

A charge for Overnight Delivery for up to 10 items will be calculated by the shopping cart based on the number of items ordered. We will calculate and charge orders over 10 items and you may phone or email us.

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You can also order by Phone, Mail or FAX

Reference Recordings
PO Box 77225, San Francisco, CA 94107

Phone: 1-800-336-8866 - Fax: 1-650-355-1949

Outside the US: 1-650-355-1845

Download our printer friendly pdf order form which contains a complete list of available titles.
which can be either mailed or faxed (will open in Acrobat Reader):
Printer Friendly PDF Order Form

Payment Options:
Credit/debit cards: Visa, Mastercard and American Express. Your card will not be charged until your order is ready to ship.

Checks: Checks must be drawn from an U.S. bank to be accepted. Include the CD number(s) you are ordering, your name, full mailing address, and a phone number where you can be reached if there is a question.

Money Orders: If you live outside the U.S., it must be an international money order in U.S. dollars. Include the CD number(s) you are ordering, your name, full mailing address, and a phone number or email address where you can be reached if there is a question. Remember to add shipping costs to your total. Use our convenient Printer Friendly PDF Order Form.

Please make all checks/money orders payable to Reference Recordings.

Questions or comments:

INTERNATIONAL CUSTOMERS
You are welcome to purchase directly from the RR website as well as by mail or phone (see above).
For your reference the following links are listings of our international distributors by region.

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International Airmail Shipping Rates
(in all cases unless otherwise arranged)
International orders are shipped via Global Priority only (5 to 10 days) - we calculate the exact cost of shipping at the time we compile your order and adjust the total cost at that time.

Generally those rates are:

International A
(Includes Canada and Mexico only)
One item: $3.
Two to Three items: $5.
Four items: $7.
Five or more items: $10.

International B
(All other countries)
One item: $15.
Two items: $20.
Three items: $25.
Four to Nine items: $30.
Ten or more items: $40.
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Customs Policy
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance are your responsibility. We have no control over these charges and cannot predict what they may be since customs policies vary widely from country to country.

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North American disribution by the Allegro Corporation
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Other comments,suggestions or questions can be
made to RR using our FEEDBACK FORM.

You can also use the Feedback Form to sign up
for our email list and you will receive our monthly email newsletter and/or request a print catalog.

Compact Disc
RR compact discs are made from digital masters on all recordings made since 1985. (Earlier titles were transferred from analogue masters, and these are clearly marked ADD.) Currently, our recording equipment includes "Prof." Johnson's highly customized microphones and hand-built electronics, Pacific Microsonics digital converters operating at high sampling rates, and storage on tape decks by Tascam. We record two-channel masters at 176.4 kHz, 24-bits, and discrete five-channel masters at 88.2 kHz, 24-bits for future release in high-resolution surround sound.

HDCD®
Titles marked "HDCD" have been recorded with an advanced new digital system co-invented by our own "Prof." Johnson. HDCD brings a new level of accuracy and musicality to digital recordings. Heard on a standard CD player, their sonic superiority will be evident. However, the finest levels of resolution, imaging and spatial information will be revealed when these CDs are reproduced on players with HDCD decoding, now available from many manufacturers.
NOTE: This Swedish website has a very comprehensive alphabetical listing of HDCD titles. NOTE: This website also has an english language version.

Pure Analogue LPs
All RR LPs are officially out of print, and our warehouse hasn't any stock left.
Please check with these dealers about RR LPs:
LP Dealers

Guarantee
If for any reason a CD that you purchase directly from Reference Recording is defective you may return it to the above address and we will exchange it with another or different RR title of equal value. When returning a CD please include a brief description of the defect. This guarantee does not apply to discs damaged by mishandling or abuse.

Purchase the entire catalogue of selected RR artists or orchestras at a very special price. Free Priority
Shipping in the USA. International orders will require special shipping costs and you will be contacted by RR to make these arrangements. For More Information

Additional Information about RR and HDCD

Thankyou for visiting the RR website
and happy listening!